Lone worker solution

Various alarming options for lone workplaces

Easy-to-use, reliable and effective

Serinus has developed a lone worker solution, based on the current legal and occupational requirements (Rules 112-139 of the German Social Accident Insurance), which is easy to implement and provides reliable personal security.

It is a software that triggers an alarm in case of an emergency, whereby a defined rescue chain is immediately activated via the central alarm cockpit and first responders are alerted. The rescue chain can be alerted in different ways. Thus, the aid and assistance measures can be initiated immediately and systematically. Besides the manually and automatically activation, an alarm can also be triggered by a lack of response to control calls or on the basis of technical error messages.

Overview of the benefits

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All hazard levels

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Lone working
dashboard

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Automatic alarm

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Compliant with rules BGR-112-139

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Manual alarm

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For DECT systems, IoT networks & smartphones

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Precise location

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Periodic monitoring function

Protect your staff with a customizable solution.


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    All signaling devices supported

    By selecting the appropriate signaling device, it is ensured that relief measures are activated quickly. Serinus supports many signaling devices, thus offering the solution best suited for every hazard level – from fixed or mobile call systems, scheduled control calls, dead-man circuits to personal emergency signaling systems including location function.

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    Custom modifications

    By configuring the settings of the Personal Emergency Signaling System in the app profiles, you can adapt the lone worker solution to your needs. Besides the tilt angle in case of man-down alarm, Serinus allows the configuration of a pre-alarm as well as a detection time. In the settings of the Personal Emergency Signaling System you can also activate the battery status monitoring and the connection to the server.

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    Fail-safe location

    Serinus supports many locating options in order to quickly determine the position of the injured person in a critical situation. Besides the location through GPS, Serinus also supports pinpointing via NFC, BLE beacon, DECT transmitter and Wi-Fi. Maps showing the current location of lone workers can easily be stored in the dashboard of the personal alarms switchboard.

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    Stay on top of things

    The central dashboard of the personal alarms switchboard allows you to keep track of every alarm status. You can receive, accept, reject or monitor alarms, and safely initialize relief measures straight away. The switchboard also supports log book entries and the logging of all processes.

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    Rapid assistance when it matters most

    Serinus enables a targeted alerting by means of all channels. The required communication channels can be defined individually but also on the basis of either teams or alarms. With the acknowledgment function, you also receive real-time feedback on the availability and response time of your teams. Serinus supports positive, negative and PIN-entry confirmation. Additionally, you can request the input of response or arrival time.

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    Automatic escalation

    By configuring the automatic escalation of an alarm, you guarantee immediate help to any injured employee. In the absence of feedback from your first responders team, automatic and constant repetitions are initialized after a predefined time. What’s more, it is possible to define an escalation to external control centers.

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    Further Information

    Land line telephones and wired call system
    • Functionality check; ensure continuous availability, telephone must be identified during a call, storage of calls
    Cordless phone
    • Functionality check; ensure continuous availability, telephone must be identified during a call, storage of calls
    • Battery level must be monitored by the handset, signaling of empty battery level is absolutely necessary
    • Operating range of the handset must be tested beforehand, if necessary use of an amplifier
    Mobile phone and radiotelephone
    • Functionality check; ensure continuous availability, telephone must be identified during a call, storage of calls
    • Battery level must be monitored by the handset, signaling of empty battery level is absolutely necessary
    • The radio supply of the mobile phone must be tested regularly (performance check)
    • It’s useful to assign a shortcut key!
    Scheduled control calls
    • Time intervals between control calls must be defined in a reasonable way
    • Calls must be acknowledged
    Man down activation
    • Time intervals for confirmations must be defined in a reasonable way
    • Associated control commands must be defined
    Personal Emergency Signaling System (PNA-11)
    • Secure and verify the location
    • Technical properties must be given
    Personal Emergency Signaling System (compliant with rules 112-139 of the German Social Accident Insurance)
    • Technical properties must comply with the standard VDE V 0825-1 "Surveillance systems – Radio staff protection systems for Lone Workers"
    Source: German Social Accident Insurance Information 212-139 – Emergency call options for lone workers (as of September 2016)

    FAQ

    When is lone working being performed?

    Lone work consists in performing an activity in isolation, i.e. out of sight and earshot. Depending on the hazard level of the activity being performed, technical and organizational measures have to be implemented to safeguard lone workers.

    Which legal requirements and guidelines are met?

    According to §3 of Rule 1 “Principles of prevention” of the German Social Accident Insurance, the employer must identify the risks associated with the lone working position and assess the working conditions. Based on this assessment, suitable measures must be arranged and documented. Depending on the hazard level of the activity being performed, technical and organizational measures have to be implemented to safeguard lone workers. The global assessment is structured in the hazard levels low, moderate and critical.

    Which lone worker safety solution is worth considering for your workplace?

    Different signaling devices can be used, according to the assessment of the workplace hazard level, which can be either low, moderate or critical. The publication “DGUV Information 212-139” illustrates sample classifications of different activities in relation to their respective hazard levels.

    Is there any chance to test the lone worker safety solution?

    Yes, Serinus offers you a free trial with access to a demo account to test the smartphone app and our cloud. Request your free demo access here.

    Is the App for lone workers available for both iOS and Android?

    Yes, our app is available for both operating systems. However, the functionality of the iOS version is limited due to operating system restrictions.

    Is any functional test or auto-check required before starting to work alone?

    Yes, a test is necessary if the operation is performed according to the Personal Emergency Signaling System requirements (PNA-11). If you prefer, you can disable the auto-check in the app profile.

    Can lone workers have different configurations set?

    Yes, through the app profiles you can individually set alarm types, pre-alarms, technical monitoring and other options as well.

    How does the monitoring of a personal emergency signaling device work?

    The devices check periodically the connection to the central personal emergency signaling system. If the connection is interrupted, the employee receives a visual and audible notification.

    Is there any other requirements for alerting lone workers?

    In case of an emergency call, aid must be delivered within 15 minutes. At this point, Serinus automatically activates the alarm chains and sends location information to the relevant employees. It is also possible to establish a connection via telephone conference.

    Can an alarm be reset directly by a personal emergency signal device?

    To operate according to the Personal Emergency Signaling System requirements (PNA-11), a device may only be alerted after the receiver gets a confirmation of receipt.

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