Use Cases Overview | Serinus Smart Event Communication

Alerting

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs, it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels, while informing users about certain events and which responses are expected from them.

On-call service alert

In critical situations employees must be mobilised as quickly as possible and teams promptly set on standby.

Mass notification

With Serinus, relevant information in critical situations can be communicated to a large number of people within seconds.

Mass Casualty Incident alert

Thanks to the Serinus emergency dashboard it is possible to always stay on top of things during MCI situations. Efficient convening and coordination of rescue operations.

Emergency call to first responders

Should an employee be in need, the contingency plan functions have to inform first responders and to notify external rescue services. Serinus has been specifically developed for this purpose.

Fire and evacuation alarm

Serinus helps you to identify the source of danger and to evacuate vulnerable areas quickly but in a controlled way.

Convening crisis task forces

Whether minor or major incident, Serinus supports you in alerting, coordinating and interacting with crisis units.

Silent Alarm

In critical situations, employees can easily and silently trigger a silent alarm. Serinus instigates immediate relief.

Lone workplace safety

When employees work alone, their safety must be ensured. Serinus will initiate relief efforts immediately.

Crisis management

In crisis situations, a few seconds can make the difference. Crisis and rescue teams therefore have to cooperate smoothly, to exchange information periodically and to communicate efficiently. Learn more about how Serinus can improve your coordination before, during and after the crisis.

Incident Management

Being prepared for all eventualities is possible thanks to Serinus that supports you in the implementation, execution and improvement of your incident management procedures. Automatic logging of faults and transmission to your specialists.

Product recall

Despite all preventive measures and diligence, mistakes can always occur. If defective or dangerous products reach the market, companies must be able to react quickly.

Information hotline

Always keep the key interest groups in the loop. To this end, Serinus allows you to quickly and easily activate national and international information hotlines.

IT Emergency Management

Whether it’s a server crash or a virus outbreak, IT-related issues can cripple entire companies. In order to minimise damages, internal and external IT service providers must act immediately.

Amok & terrorism

Acts of violence cannot be completely prevented. This makes it even more important to be prepared for the worst. Specific contingency plans and efficient communication channels can contribute to save lives.

Emergency conferencing

The platform allows you to start conferences within seconds. You have various options available for this purpose: event, quick start or ad hoc conference.

Technical monitoring

A single faulty component can stop and threaten entire production flows. Anyway, this can be prevented by integrating suitable alerting and information processes into the daily operations.

Production monitoring

Serinus enables an easy network among production plants, machines, sensors and the responsible personnel. The relevant experts are automatically alerted in case of fault reports.

ICT monitoring

Serinus provides you a central event and information platform to identify any potential sources of error in advance. This means that status updates, information messages and urgent alert messages are transmitted directly to your central event engine.

Facility management

In the event of faults and damages, the competent qualified personnel will be automatically alerted. Throughout this process, Serinus considers duty rosters, skills and availability of the professionals.

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