In emergency situations every second matters. Whether it’s an IT infrastructure failure or malfunction, a structure fire, a bomb threat, a product recall, a medical emergency or any other critical event, it’s always important to be prepared for any potential threat. For this reason we developed Serinus Hybrid.
The Serinus hybrid solution offers you a centralized alerting and crisis management platform that combines the benefits of the cloud with the advantages of a local alerting platform. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connections of Serinus on-premises. Using the local alarm media gateway, you can link not only standard but also proprietary interfaces and transmit all the notifications directly to your existing communication infrastructure. Depending on the application, you can also bundle both resources.
Do you want to use an alarm system able to watch over both your internal and external workplaces?
Public institutions are often the target of violent acts and terrorist attacks. Despite tight budgets, you must take care of employees’ and visitors’ safety. Serinus hybrid solution approach gives you the possibility to tackle in an integral way all the different requirements.
Employees in the office can use the local infrastructure to set off an alarm in case of a threat situation. Both the PC, the push buttons and the telephones offer a wide range of options within this context. Field staff, on the other hand, can use the Serinus Mobile App.
For maximum performance, local resources can also be connected to the cloud, so in the event of a potential threat situation, the scalability of the cloud can be used for a multimedia mass alert or info hotline, while the local integration of the phone system provides special features such as call interruption and announcements over the public address to inform employees in good time.
In the health care sector, rapid action upon alarms and on-call notifications can contribute to save lives. Thanks to Serinus Hybrid, you can rely on a central system for internal and external alerting. Based on predefined rules, you can decide which alarms should only be triggered locally and which notifications should be signaled via the cloud.
Nurse call and patient safety alarms are often transmitted through the local telecommunications infrastructure. This can be done by voice or messaging. The cloud is used for on-call service alerting purposes. In this case, the skill- and geo-based alerting functions enable you to notify in a targeted manner the required on-call service teams, which can also be reached via multimedia.
In the event of a MCI alert, local and cloud resources can be combined to alert people as quickly as possible using both internal and external channels. Thanks to the hybrid concept, centralized reporting is also available.
Serinus Hybrid allows you to combine local communication systems and subsystems with cloud-based interfaces and channels to optimize existing workflows and connect machines and experts. Local subsystems and production plants can securely transmit to the Serinus Cloud through a local gateway your messages, which are then notified via app, SMS or voice message. Thanks to native interfaces to public IoT networks, technical messages and alarms can be collected from IoT devices, processed in the cloud and also distributed in a targeted manner using the local infrastructure. This means you can always keep an eye on important fault and alarm messages and easily monitor your production plants and devices.
The protection of your personnel is also pivotal. Major industrial accidents or employees in acute emergencies require quick assistance measures. Serinus makes it possible to alert first responders and to protect lone workers using both the local infrastructure and the cloud. Thus, all necessary functions are provided in one place.
Notifications from building management, fire alarm and network management systems or even activated manually using the communication infrastructure can be recorded by means of a local media gateway and relayed both via the cloud and the internal communication systems.
When disruptions occur, for example in the IT infrastructure, you can use the cloud-based alarm and crisis management platform to coordinate the necessary measures, start conference calls, set up hotlines and inform your customers and suppliers. Your employees, on the other hand, will inform you using the internal phone system or by pop-up on the PC, depending on the occurrence, e.g. in the event of an e-mail server failure.
In case of fire and evacuation measures, both resources of the local infrastructure and the cloud can be employed. Your mobile workforce is alerted based on the position via the cloud through the app, whereas evacuation information for employees at the workplace is notified using announcements on the phone, IP loudspeakers, PC pop-ups or also by means of visual and audible pagers.
Do you need a combination of our web-based and local alerting solution?
The web-based alerting solution can be set up independently of your infrastructure. If required, the alarm and crisis management system can be expanded at any time.
Independent of the infrastructure: web-based operation using all common browsers
Across all channels: alerts can be sent via voice call, SMS, mobile app, email, subsystems and fax
Flexible: add modules quickly and easily
Failover: geo-redundant cluster operation and redundant network connections
Secure: hosting in highly secure, German twin-core data centers (ISO/IEC 27001, ISO 27002 and TrustedCloud)
Serinus On-Premises is installed in your data center, making it easily scalable: set up countless alerts, interfaces, users, groups and organizational units.
Easy operation: process-oriented configuration and operation of alarms and conferences.
Everything under one roof: multi-tenant alarm and crisis management platform
Synchronization capability: integration of higher-level directory services for the transfer of objects and structures
Stable: virtualization and geo-redundant cluster operation possible
Failover: geo-redundant cluster operation and redundant network connectionsn
Secure: modern TLS and SSL encryptions are supported
Flexible interfaces: acquisition of digital inputs and outputs, analog signals and serial interfaces