Successful certification of the technology partnership between innovaphone and Serinus
Customers benefit from the technology partnership between Serinus and innovaphone, which guarantees perfect communication between the two systems through this certification. The following features and general functions are supported:
| Features | |
| Display text on answer (UTF8) | ✔ |
Acknowledgement for voice call
|
✔ |
| Silent alarm |
✔ |
| Text message |
✔ |
| Call interruption | ✔ |
| Loudspeaker announcements |
✔ |
| Controlled call diversion |
✔ |
| Emergency conference |
✔ |
| Recording of emergency conferences |
✔ |
| SOAP integration | ✔ |
| Encoding of communication |
✔ |
| Interface supervision |
✔ |
| General Functions | |
| Automatic escalation | ✔ |
| Consideration of calendar plans |
✔ |
| Logging of al processes |
✔ |
| Multimedial alerting | ✔ |
